Client Services Coordinator - Toowoomba

• Engage clients in meaningful activities to foster community connections.
• Coordinate monthly activity calendars based on client preferences.
• Manage client onboarding, care plans, and service delivery.
• Collaborate with stakeholders to ensure high-quality service standards.

About Our Organization

At Alzheimer's Queensland, we are committed to enhancing the quality of life for individuals in our community through compassionate support and innovative services. Our team is dedicated to fostering an inclusive environment where every client feels valued and empowered.

We believe in the importance of community engagement and strive to provide services that cater to the unique needs of our clients while promoting independence and social interaction.

Position Overview

The Client Services Coordinator plays a crucial role in our Community & Respite Services department, focusing on developing and coordinating activities that resonate with our clients. This full-time position is based at the Garden City Multi Service Center and involves creating monthly activity calendars, managing daily events, and ensuring clients are informed about available services.

In addition to activity management, the coordinator will handle client onboarding and discharges, maintain care plans, and collaborate with families and other stakeholders to deliver exceptional service. Regular reporting to the Community Services Manager will be required to maintain compliance and quality standards.

Who We Are Looking For

The ideal candidate will exhibit a client-centered approach, demonstrating empathy and a commitment to enhancing client engagement through meaningful activities.

• Certificate III or IV in Aged Care, Community Services, or a related field.
• Experience in client-focused roles, particularly in aged care or community services.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in client management systems for record-keeping.

This role requires the ability to work independently and collaboratively, with a proactive approach to problem-solving and a keen attention to detail. A valid driver's license and current First Aid certification are essential for this position.

Compensation and Benefits

The salary for this position ranges from $70,000 to $80,000, commensurate with experience. Additional benefits may include ongoing training, professional development opportunities, and a supportive work environment.

If you are passionate about making a positive impact in the lives of others and meet the qualifications outlined, we encourage you to apply and join our team in fostering community engagement.