Alzheimer's Queensland's Toowoomba Multi Service Centre is a leading provider of customized 24 hour, 7 days per week respite and support services. Through a restorative and wellness approach our ultimate goal is supporting clients to remain at home.

Your Opportunity

An opportunity has arisen for a Permanent Part-Time Administration Officer to maintain smooth operations at our Multi-Service Centre in Toowoomba. The hours are 65 hours per fortnight to be worked 0900-1600 Monday to Friday.

Critical to your success in this busy office environment, you will require excellent time management skills and attention to detail with a high level of accuracy with data entry, diary management, assisting staff rostering and scheduling of client services. Your communication style, pleasant phone manner and impeccable customer service delivery will set you apart, assisting clients inquiries, liaising with management, care staff, carers and service providers. 

Highlights of the Role

• To provide administrative support to both Management & Dementia Respite Team
• High volume data entry within Client & Staff Management database
• General Administration tasks
• Screening of all incoming phone calls
• Scheduling of Care Services and updating of cancellations/add ons
• Organisation of fortnightly carer support group
• Secretarial Support (including minute taking)
• Maintain Staff Education Register
• Daily and weekly reporting Confirmations/Cancellations
• Assist in Quality Audits & Monthly Reporting
• Client and staff queries
• Invoice approval/accounts team liaising
• Grocery and PPE ordering and maintenance

Role Skills & Attributes

• Advanced Computer skills proficient in Excel, Word, Outlook & PowerPoint
• At least 2 years administration/secretarial support experience within a busy office environment
• Experience within aged or community care advantageous
• Well developed communication skills - both verbal & written
• Empathy & understanding of the needs of our elderly clients & their carers
• Demonstrated ability to work with various databases
• A current Opens Driver License

Why join Alzheimer's Queensland?

Alzheimer's Queensland is committed to building a highly skilled workforce, assisted by a dedicated management team. Along with the opportunity to further develop your skills in Community Aged Care services, our successful candidate will enjoy:

• The opportunity to work within a supportive team of passionate & dedicated professionals
• Competitive remuneration package on offer including access to salary sacrifice
• Work life balance (65 hours per fortnight to be worked 0900-1600 Monday to Friday)
• Rewarding position providing quality of life for people within the community
• Ongoing training & professional development opportunities
• A chance to be part of one of Queensland's most well respected & recognised non-for-profit organisations