Regional Service Manager

Job No: AAQ313
Location: Ipswich

Regional Services Manager – West Moreton

Lead and grow established community programs supporting older people across West Moreton

$150,000 + 12% superannuation + salary packaging + fully maintained motor vehicle for business and personal use

Based at our Ipswich Multi Service Centre

Following the promotion of our existing Regional Services Manager, Alzheimer’s Queensland is seeking an experienced community-services leader to manage and grow our Commonwealth Home Support Programme (CHSP) services across the West Moreton region.

Reporting to the State Manager – Queensland & New South Wales, you will be accountable for service delivery, client engagement, financial and workforce performance, quality, community engagement and sustainable growth.

With increasing demand and the extension of CHSP, this is an opportunity to build on an established service and guide its next stage of development.

What you will do

  • Lead the day-to-day operation of CHSP community programs across West Moreton.
  • Ensure clients have access to meaningful, personalised activities based on their interests, abilities and enjoyment.
  • Lead and support care teams to deliver responsive, high-quality services.
  • Oversee budgets, funded outputs, service utilisation and operational performance.
  • Grow client participation and ensure available funding is used effectively.
  • Strengthen referral pathways and build trusted community and government relationships.
  • Ensure compliance with funding agreements, quality standards and reporting requirements.
  • Monitor client outcomes, feedback, complaints and incidents.
  • Improve systems, service efficiency and consistency.
  • Work closely with Finance, People & Culture and Clinical Governance.
  • Contribute to broader regional and organisational priorities

What you will bring

  • Significant leadership experience in community aged care, health, disability or another funded community service.
  • Experience managing government-funded programs, preferably CHSP.
  • Demonstrated responsibility for budgets, workforce performance and service outcomes.
  • A proven ability to grow services and increase client participation.
  • Experience leading and developing care teams.
  • Strong governance, quality, compliance and risk-management capability.
  • Commercial judgement and confidence using performance data to guide decisions.
  • A visible, practical and accountable leadership style.
  • Strong community engagement and stakeholder-management skills.
  • A current driver’s licence, unrestricted working rights and the ability to travel throughout the region

Why Alzheimer’s Queensland?

  • Build on the success of an established service following the promotion of the current Regional Services Manager.
  • Lead the continued growth of CHSP services across West Moreton.
  • Make a visible difference to the independence, connection and quality of life of older people.
  • Work with experienced leaders and specialist corporate teams.
  • Access salary packaging and professional development opportunities, including state and national conferences.
  • Receive a fully maintained vehicle for business and personal u.

About Alzheimer’s Queensland

Alzheimer’s Queensland is a respected, not-for-profit provider with a proud history of supporting older people, people living with dementia and their families.

With more than 500 employees delivering residential, community, respite, allied health and Support at Home services, we combine specialist dementia expertise with a strong commitment to helping people maintain their independence, wellbeing and connection to their community.

Our reputation has been built on delivering personalised, responsive care and creating meaningful experiences for the people we support.

Apply now

If you are an experienced community services leader who combines commercial discipline with compassionate leadership and would value the opportunity to join a respected organisation with specialist dementia expertise, we would like to hear from you

Please include a brief cover letter outlining the size and nature of the services and teams you have led, together with an example of how you have grown or improved a government-funded community program.

 

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About Us

We have over 500 specialist staff who work alongside our community and residential clients. Our philosophy of care creates a good work culture that not only benefits our staff, but benefits our clients and residents. We focus on supporting and enabling our clients that results in quality time being spent with them and not just focusing on tasks.