Administration Officer - Residential Aged Care
Job No:
AAQ258
Location:
Paddington
Rosalie | Permanent Part-Time | Competitive Salary Packaging | Onsite Lunches
Why Join Us?
- Play a critical role in supporting the delivery of community and respite services
- Join a supportive, collaborative team in a well-established not-for-profit
- Access salary packaging benefits to increase your take-home pay
- Make a real difference in the lives of older people and those living with dementia
About the Role
Be the organised and professional backbone of a busy residential care facility while supporting high-quality care delivery behind the scenes. Join Alzheimer’s Queensland and play a key role in ensuring smooth day-to-day operations in a meaningful, resident-focused environment.
This is a varied and autonomous role suited to an experienced administrator who thrives in a fast-paced care setting and is confident supporting senior clinical leadership, including the Director of Care.
Key Responsibilities
- As an Administration Officer (Residential Care), you will:
- Provide high-level administrative support to the Director of Care and clinical team
- Assist with staff rostering, coordination, and workforce scheduling
- Manage reception and act as a professional first point of contact for families, visitors, and stakeholders
- Support enquiries from residents, families, and carers with empathy and professionalism
- Coordinate meetings, documentation, and internal communications
- Maintain accurate records and ensure compliance with care and operational processes
- Manage general office administration including supplies, mail, and coordination tasks
- This is a dynamic role combining administration, rostering, reception, and direct support to care leadership within a residential setting.
About You
- Proven experience in an administrative role within aged care, healthcare, or a similar environment
- Experience with staff rostering and workforce coordination (highly regarded)
- Experience supporting senior staff such as a Director of Care or equivalent
- Comfortable working in a residential care environment and interacting with residents
- Strong organisational skills with the ability to multitask and prioritise
- Excellent communication and customer service skills
- Proficient in Microsoft Office (Outlook, Excel, and scheduling systems)
- Professional, compassionate, and able to handle sensitive situations with discretion
About Alzheimer’s Queensland (AQ)
Alzheimer’s Queensland is a trusted aged care provider delivering community and residential services across Queensland. For over 30 years, we have supported older Australians and their families with person-centred care that promotes dignity, independence, and wellbeing.
Apply Now
If you’re an organised and reliable administrator looking for a meaningful role in a supportive environment, we’d love to hear from you