Alzheimer’s Queensland (AQ) Multi Service Centres are operational since 1983 with renowned reputation in the industry provides a restorative and wellness-focused approach to help older people remain engaged in their community.

Our centre operate from home-like cottages designed to evoke comfort, familiarity, and independence. Activities are delivered within the centre, throughout the community, and directly in clients’ homes, ensuring each person receives personalised, meaningful support aligned with their individual goals.

We are seeking an experienced Regional Service Manager to oversee operations at our Gordon Park Multi Service Centre, which delivers the Community Home Support Program (CHSP). In this role, you will lead and support the multiservice team while overseeing all aspects of business and workforce planning to ensure high-quality, responsive service delivery. You will hold responsibility for operational performance across standards of care, compliance with legislative requirements, financial oversight, staffing, and the day-to-day running of the center. Your ability to foster a positive culture, maintain strong systems, and guide continuous improvement will be integral to the success of the program.

To be successful in this role you will need to demonstrate as below:

• You will bring proven management experience within community care along with extensive knowledge of CHSP and the current aged care standards.
• You will demonstrate a solid track record in delivering person-centred, high-quality, compliant services that enhance the wellbeing of Elderly Australians.
• Your expertise in business, leadership and lifestyle resource planning and overall quality improvement and high standards will enable you to achieve outcomes within required timeframes and budgets.
• Strong communication and interpersonal capability are essential, as is the ability to advocate, influence, mentor, and develop your team with professionalism and emotional intelligence.

A career with AQ offers

• The opportunity to make a meaningful difference in the lives of people who need it most. We are committed to fostering an innovative, supportive, and values-driven culture that enables our staff to thrive.
• Competitive remuneration package and access to salary sacrifice options as a not-for-profit organisation. 
• Employee Assistance Program and onsite facilities benefit.  
• Fully funded motor vehicle, phone, and laptop.
• AQ provides comprehensive onboarding, ongoing training, and continuous professional development, supported by an engaged and collaborative leadership team.

Application Process:

To apply, please click ‘Apply’, which will direct you to our company website. The application process may take 5–15 minutes to complete. You will be asked to upload your resume and cover letter and provide a few brief details to help us understand your experience. We encourage you to submit your application as soon as possible, as shortlisting will commence immediately.