Training & Development Officer
Job No:
AAQ134
Location:
Upper Mt Gravatt
Founded in 1983, Alzheimer’s Queensland (AQ) is a leading provider of aged care and community support services across Queensland and New South Wales. We are a not-for-profit organisation employing more than 500 dedicated professionals who deliver personalised residential aged care, community care, allied health, dementia education, and support services.
The Opportunity
We are seeking a passionate and organised Training and Development Officer to join our Human Resources team based at our Upper Mount Gravatt Office.
In this key role, you will coordinate and deliver staff training and professional development programs across AQ’s services. You’ll play a vital part in building workforce capability, supporting compliance with training requirements, and fostering a culture of continuous learning and improvement.
Reporting to the Director of Human Resources, you will work closely with managers and subject matter experts to identify learning needs, design and facilitate engaging training solutions, and ensure AQ’s staff have the skills and knowledge to provide the highest standard of care and service.
Key Responsibilities
As our Training and Development Officer, you will:
- Coordinate the design, delivery, and evaluation of internal training programs and professional development initiatives.
- Maintain and manage the organisation’s training calendar, records, and reporting systems.
- Facilitate induction training sessions and mandatory education for new and existing staff.
- Support the implementation of AQ’s learning and development strategy to strengthen workforce capability.
- Collaborate with managers to identify learning needs and tailor training solutions to support team goals and compliance requirements.
- Ensure mandatory training compliance across all AQ sites and services.
- Liaise with external training providers and regulatory bodies to deliver accredited and non-accredited programs.
- Contribute to the continuous improvement of AQ’s training systems, materials, and processes.
- Assist in promoting a culture of learning, engagement, and professional growth across the organisation.
About You
You will bring:
- Minimum 3–5 years’ experience in training coordination, learning and development, or a related HR function.
- Tertiary qualifications in Human Resources, Training & Assessment, Education, or a related field (Certificate IV in Training & Assessment highly regarded).
- Proven experience in planning, delivering, and evaluating workplace training programs.
- Strong understanding of compliance and mandatory training requirements within aged care or healthcare settings.
- Excellent presentation, facilitation, and communication skills.
- High attention to detail, time management, and the ability to manage multiple priorities.
Additional Requirements:
- Current driver’s licence and access to a reliable vehicle.
- National Police Check or willingness to obtain one.
- Flexibility to travel to AQ sites across Queensland as required.
What We Offer
At Alzheimer’s Queensland, you’ll be part of a dedicated, mission-driven team. We offer:
- Competitive salary with access to not-for-profit salary packaging to boost your take-home pay.
- Opportunities for professional development and career growth.
- Access to an on-site gym and clinical exercise physiologist.
- A supportive, values-based culture where your contribution is genuinely valued.
- E-tag available for travel to work.